facility
howard springs
You will be provided with a supply of face masks that you are to use when you leave the verandah of your room to go to the laundry or when someone approaches you to talk or deliver goods whilst you are on your veranda. Physical distancing must be followed at all times.
PLEASE SCROLL BELOW TO SEE BLOCK LAUNDRY SCHEDULES
Facemasks must be worn at all times when you are outside your room
Our water is tested and safe to drink. Please assist us with our environmental friendly approach and drink Australia's beautiful tap water.
Darwin is Australia’s northern most capital city in the Northern Territory. Situated on the Timor Sea, the greater Darwin area has a population of around 150,000 people.
October to April is the wet season with temperatures ranging between 35C and 25C. It is a tropical savannah climate with high humidity, hot sunny patches interrupted with plenty of rain.
Darwin is on Central Standard Time – currently one and a half hours behind Sydney and one and a half hours ahead of Perth. Perth in Western Australia is currently the same time as Beijing China.
Howard Springs is 35 kilometers south of Darwin City.
The Northern Territory is in the Central Time Zone (CST) – One and a half hours behind Sydney on the east coast and one and a half hours ahead of Perth on the west coast.
The Concierge service is 24/ 7 and supports operational functions of the facility.
Please contact Site Reception on 0458 669 913:
- If Locked out from room
- Laundry and vending machine cleaning
- Click & Collect and deliveries
- After hours urgent food delivery (residents who have missed a meal)
- General deliveries: extra tea, coffee, milk, sugar, baby food, kettle, linen, pillow, towel, toilet paper, soap, kids mattress, cot, high chair, nappies, baby formula (approved by clinical team) , coat hangers, thermometers, Biofourmis armband, SIM cards, cleaning kit, remote batteries, remote controls.
Rooms have a king single bed with private ensuite. There are no internal connecting doors however, families will be placed next to each other and two rooms share a balcony. Baby cots will be available on request.
Alcohol
No alcohol to be brought onsite or purchased during stay, bags may be checked on arrival.
Electronics
No personal devices or chargers are supplied.
COVID safety
- Residents are provided with facemasks, which must be worn at all, times when you leave your allocated room.
- Physical distancing of 1.5 metres must be maintained at all times with any other person in the quarantine facility, except for your immediate family group.
If you are outside your room (e.g. on verandah) and the door closes, you will be locked out.
Please keep your room card on you at all times. If locked out please call 0458 669 913.
FOR BLOCKS A, B, C, D regular updates turn your TV channel to 911
Channels
900 - TV Guide
901 - New Release
902 - Drama
903 - Comedy
906 - Kids & Family
No visitors are permitted during your stay.
No care packages or personal deliveries to site.
RECREATIONAL ITEMS
Such as swimming pools (plastic or inflatable), scooters, skateboards, bikes and roller blades are not permitted to be brought into the facility as they could pose a potential risk to other residents. Please do not bring any of these items with you, they will be removed and securely stored for the duration of your stay.
- Each room will be supplied with two sets of linen (bedding and a towel).
This can be changed as needed by residents. - Please do not put your blanket in this bag.
- Cleaning products will be placed in your room.
- Linen can be placed into laundry bags at the end completion of quarantine
- Linen will all be laundered at time of professional room clean.
- There are no kitchen facilities, meals will be provided to you each day.
- No cooking equipment to be brought onsite or purchased during stay. This includes microwaves, electric fryers, rice cookers, induction cookers, sandwich presses, toasters, etc.
- Bottled water is not provided
- Our tap water is tested and safe to drink.
- Limited tea, coffee, sugar and milk
- Disposable cups and hot water jug
- Free to air TV and air conditioning
- Essential toiletries will be provided in your welcome pack. If you require further items, please order through the click and collect service.
Wi-Fi is available free of charge on the Howard Springs Site. There are times when the service may be intermittent due to the nature of the location or excessive demand on services.
You will be directed to a login/ registration page. If it does not automatically direct you, open an internet browser on your device and type in
- Connect to wireless SSID “EntertainmentAP” using the password – internet
- Open an internet browser on your device and go to 224.64.1/internet
- You will now be directed to the Login/Registration page
- To register an account, enter all requested fields and select Next
- A prompt will appear, review the information and accept the terms of use prior to selecting Register and Connect
PLEASE DO NOT UNPLUG OR REMOVE THE NETWORK ACCESS DEVICE IN YOUR ROOM.
Android Devices
To disable WIFI Privacy, follow the below steps:
1) Swipe downwards from the top right-hand corner of the screen
2) Touch/Press and hold the WIFI icon until the list of WIFI networks appears
3) Touch/Press on the cog/settings icon next to the relevant WIFI Network
4) Touch/Press on the advanced item on the WIFI Network, to expand advanced options
5) Touch/Press on the Privacy option
6) Touch/Press “Use device MAC” to disable MAC randomisation
7) The device can now be enrolled onto the VES WIFI network
iOS Devices
To disable WIFI Privacy, follow the below steps:
1) Open the Settings menu
2) Touch/Press WIFI to bring up the list of WIFI networks
3) Touch/Press the “Private Address” toggle to disable MAC randomisation
4) Touch/Press on Rejoin to accept the change.
5) The device can now be enrolled onto the VES WIFI network.
You will be provided with cleaning products to clean your room.
Please remember to put room rubbish in the bins and face masks, tissues, nappies and hygiene products in the YELLOW bins.
Two bins are available for your use outside each block – one yellow and one red - It is very important that YELLOW bags go ONLY in YELLOW bins – all other rubbish can be placed in the RED bin.
You may notice we have named the accommodation blocks after iconic Northern Territory animals and reptiles. There is the Ant 'A Block', Barramundi ‘B Block’, Crocodile ‘C Block’, Dragonfly ‘D Block’, Emu 'E Block or Frilled neck lizard 'F Block'.
It is important you stay within your designated block, this is to minimise the risks of transmission if anyone does fall ill, and this is to keep everyone safe. If you are a close contact of a COVID positive case your quarantine starts again THAT MEANS ANOTHER 14 DAYS OF QUARANTINE FOR YOU.
CONCIERGE - SITE RECEPTION 0458 669 913
(For Room issues/ if locked out/ Wifi issues /broken furniture/ linen/ toilet paper/ tea/ coffee /milk)
Telehealth Customer Services 08 9544 6500 or 0480 031 500
MEDICAL EMERGENCY CALL AUSMAT MEDICAL 0427 051 089
GP SERVICES AT HOWARD SPRINGS QUARANTINE FACILITY 8919 8919
PALMERSTON SUPERCLINIC PHARMACY 8932 6060
The laundry roster below is to ensure we keep everyone safe
You will be permitted to use the communal laundry facilities within your block on your allocated days as you wear a mask at all times, and do not crowd the room.
Washing machines, clothes dryers, clotheslines (without pegs) and washing powder are located in the facility laundries adjacent your accommodation for your convenience.
LAUNDRY LOCATED IN BLOCK A3 - LDY.7
Day 0 Arrival
Day 1 A3
Day 2 A1
Day 3 A3
Day 4 A1
Day 5 A3
Day 6 A1
Day 7 A3
Day 8 A1
Day 9 A3
Day 10 A1
Day 11 A3
Day 12 A1
Day 13 A3
Day 14 (Departure Day) A1
LAUNDRY LOCATED IN BLOCK A4 - LDY.5
Day 0 Arrival
Day 1 A4
Day 2 A2
Day 3 A5
Day 4 A4
Day 5 A2
Day 6 A5
Day 7 A4
Day 8 A2
Day 9 A5
Day 10 A4
Day 11 A2
Day 12 A5
Day 13 A4
Day 14 (Departure Day) A2
LAUNDRY LOCATED IN BLOCK A6 - LDY.6
Day 0 Arrival
Day 1 A6.1 A6.5 A6.6 A6.7 A6.8
Day 2 A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
Day 3 A6.1 A6.5 A6.6 A6.7 A6.8
Day 4 A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
Day 5 A6.1 A6.5 A6.6 A6.7 A6.8
Day 6 A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
Day 7 A6.1 A6.5 A6.6 A6.7 A6.8
Day 8 A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
Day 9 A6.1 A6.5 A6.6 A6.7 A6.8
Day 10 A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
Day 11 A6.1 A6.5 A6.6 A6.7 A6.8
Day 12 A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
Day 13 A6.1 A6.5 A6.6 A6.7 A6.8
Day 14 (Departure Day) A7.1 A7.2 A7.3 A7.4 A7.5 A7.6
LAUNDRY LOCATED IN BLOCK B1 - B1.13
Day 0 Arrival
Day 1 B1
Day 2 B2
Day 3 B1
Day 4 B2
Day 5 B1
Day 6 B2
Day 7 B1
Day 8 B2
Day 9 B1
Day 10 B2
Day 11 B1
Day 12 B2
Day 13 B1
Day 14 (Departure Day) B2
ACCESS TO LAUNDRY LAUNDRY LOCATED IN BLOCK 6 - B6.12
Day 0 Arrival
Day 1 B6
Day 2 B3
Day 3 B6
Day 4 B3
Day 5 B6
Day 6 B3
Day 7 B6
Day 8 B3
Day 9 B6
Day 10 B3
Day 11 B6
Day 12 B3
Day 13 B6
Day 14 (Departure Day) B3
ACCESS TO LAUNDRY LOCATED IN BLOCK B5 - B5.11
Day 0 Arrival
Day 1 B4
Day 2 B5
Day 3 B4
Day 4 B5
Day 5 B4
Day 6 B5
Day 7 B4
Day 8 B5
Day 9 B4
Day 10 B5
Day 11 B4
Day 12 B5
Day 13 B4
Day 14 (Departure Day) B5
ACCESS TO LAUNDRY LOCATED IN BLOCK C4 – C4.10
Day 0 Arrival
Day 1 C3
Day 2 C1
Day 3 C2
Day 4 C4
Day 5 C3
Day 6 C1
Day 7 C2
Day 8 C4
Day 9 C3
Day 10 C1
Day 11 C2
Day 12 C4
Day 13 C3
Day 14 (Departure Day) C1
ACCESS TO LAUNDRY LOCATED IN BLOCK C5 – LDY C5.14
Day 0 Arrival
Day 1 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 2 C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
Day 3 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 4 C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
Day 5 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 6 C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
Day 7 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 8 C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
Day 9 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 10 C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
Day 11 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 12 C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
Day 13 C5 odd (C5.1, C5.3, C5.5, C5.7, C5.9, C5.11)
Day 14 (Departure Day) C5 even (C5.2, C5.4, C5.6, 5.8, D5.10, C5.12)
ACCESS TO LAUNDRY LOCATED IN BLOCK D1 - D1.8
Day 0 Arrival
Day 1 D1.9 D1.10 D1.1 D1.2
Day 2 D1.7 D1.6 D1.5 D1.4
Day 3 D1.8 D1.3
Day 4 D1.9 D1.10 D1.1 D1.2
Day 5 D1.7 D1.6 D1.5 D1.4
Day 6 D1.8 D1.3
Day 7 D1.9 D1.10 D1.1 D1.2
Day 8 D1.7 D1.6 D1.5 D1.4
Day 9 D1.8 D1.3
Day 10 D1.9 D1.10 D1.1 D1.2
Day 11 D1.7 D1.6 D1.5 D1.4
Day 12 D1.8 D1.3
Day 13 D1.9 D1.10 D1.1 D1.2
Day 14 (Departure Day) D1.7 D1.6 D1.5 D1.4
ACCESS TO LAUNDRY LOCATED IN BLOCK D5 – D5.9
(This Laundry block is zoned and available to D3 Block, located on the outer perimeter and
is not in a fenced area, this is close to D3 Bock area, on the left when looking at the map)
Day 0 Arrival
Day 1 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 2 D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
Day 3 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 4 D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
Day 5 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 6 D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
Day 7 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 8 D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
Day 9 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 10 D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
Day 11 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 12 D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
Day 13 D3 odd (D3.1, D3.3, D3.5, D3.7, D3.9)
Day 14 (Departure Day) D3 even (D3.2, D3.4, D3.6, D3.8, D3.10)
ACCESS TO LAUNDRY LOCATED IN BLOCK D5 – D5.1
Day 0 Arrival
Day 1 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 2 D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
Day 3 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 4 D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
Day 5 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 6 D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
Day 7 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 8 D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
Day 9 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 10 D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
Day 11 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 12 D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
Day 13 D5 odd (D5.1, D5.3, D5.5, D5.7, D5.9, D5.11)
Day 14 (Departure Day) D5 even (D5.2, D5.4, D5.6, D5.8, D5.10, D5.12)
ACCESS TO LAUNDRY LOCATED IN BLOCK H1 – LDY H1.17
Day 0 Arrival
Day 1 (Arrival Day) E1
Day 2 H1
Day 3 E1
Day 4 H1
Day 5 E1
Day 6 H1
Day 7 E1
Day 8 H1
Day 9 E1
Day 10 H1
Day 11 E1
Day 12 H1
Day 13 E1
Day 14 (Departure Day) H1
ACCESS TO LAUNDRY LOCATED IN BLOCK H1 – LDY H1.18
Day 0 Arrival
Day 1 (Arrival Day) E2
Day 2 F3
Day 3 E2
Day 4 F3
Day 5 E2
Day 6 F3
Day 7 E2
Day 8 F3
Day 9 E2
Day 10 F3
Day 11 E2
Day 12 F3
Day 13 E2
Day 14 (Departure Day) F3
ACCESS TO LAUNDRY LOCATED IN BLOCK E4 – LDY E4.16
Day 0 Arrival
Day 1 (Arrival Day) E3
Day 2 E4
Day 3 E3
Day 4 E4
Day 5 E3
Day 6 E4
Day 7 E3
Day 8 E4
Day 9 E3
Day 10 E4
Day 11 E3
Day 12 E4
Day 13 E3
Day 14 (Departure Day) E4
ACCESS TO LAUNDRY LOCATED IN BLOCK E6 – LDY E6.15
Day 0 Arrival
Day 1 E6
Day 2 E5
Day 3 F5
Day 4 E6
Day 5 E5
Day 6 F5
Day 7 E6
Day 8 E5
Day 9 F5
Day 10 E6
Day 11 E5
Day 12 F5
Day 13 E6
Day 14 (Departure Day) E5
ACCESS TO LAUNDRY LOCATED IN BLOCK F1 - F1.19
Day 0 Arrival
Day 1 F1.9 F1.10 F1.1 F1.2
Day 2 F1.7 F1.6 F1.5 F1.4
Day 3 F1.8 F1.3
Day 4 F1.9 F1.10 F1.1 F1.2
Day 5 F1.7 F1.6 F1.5 F1.4
Day 6 F1.8 F1.3
Day 7 F1.9 F1.10 F1.1 F1.2
Day 8 F1.7 F1.6 F1.5 F1.4
Day 9 F1.8 F1.3
Day 10 F1.9 F1.10 F1.1 F1.2
Day 11 F1.7 F1.6 F1.5 F1.4
Day 12 F1.8 F1.3
Day 13 F1.9 F1.10 F1.1 F1.2
Day 14 (Departure Day) F1.7 F1.6 F1.5 F1.4
